Jelly's Boutique prides itself on quality items, customer service and satisfaction. If, for any reason, you are not satisfied with your order, you may return it for store credit, within 7 days of the delivery date (the date that you received your order). We do not issue refunds.
Please contact us prior to returning your item. Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If detected that the item has been worn or damaged we reserve the right to deny your return. Once we've determined your item is in good condition you will be emailed store credit information. Please allow 7-14 days for your return to be processed.
Please note the following items are final sale and cannot be returned:
- Sale/Discounted or Promotional Items
- Worn Items
- Washed Items
- Items with scents, deodorant, and signs of wear
Customers are responsible for the cost of return shipping. Original shipping costs are non-refundable.
In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.
All orders placed with a store credit is considered FINAL SALE.
By completing a purchase with us you are agreeing to our full return policy.